1. General Provisions:
We inform you that any personal data you provide through this website will be treated by Experiencia en Muntanya as the controller. Experiencia en Muntanya is the owner of this website, is domiciled in the Casa Pastorella, Ctra els Cortals d’Anyos s/n, AD 400, La Massana, Principat d’Andorra, registered in the Register of Companies of the Principality of Andorra with tax registration number L706585A . Experiencia en Muntanya informs you that for any matter related to Data Protection, you can contact our Data Protection Officer in accordance with paragraph 2(b) of this privacy policy. The contact and electronic contracting of products and services offered through this website for Experiencia en Muntanya can only be carried out by persons over 18 years of age, not under this age. In accordance with this, if you provide your personal data through this website, you do so on the premise that you are over 18 years of age. In the event that Experiencia en Muntanya proves that, in contravine the aforementioned rule, the personal data have been provided by a child under 18 years of age, it will be immediately deleted..
Personal data of third parties other than the data subject must not be provided through this website. However, if this is essential to carry out the request justifying the provision of personal data, the person who does so assumes responsibility for informing the holder of personal data in advance of all the provisions of Article 14 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 concerning the protection of natural persons with regard to the processing of personal data and the free movement of such data (hereinafter referred to as "GDPR") under the conditions laid down in that provision.
In the event that, in order to properly make a request, you must provide personal data of children under the age of 18, you guarantee to Experiencia en Muntanya that you do so in your capacity as the parent or legal guardian of the minor holder of the personal data, also granting your express consent for the processing thereof. In this case, you have to prove kinship or guardianship, by providing an official document, by way of example, a scanned copy of the family book.
2. File declared in accordance with Andorran legislation with the Data Protection Agency of the Principality of Andorra:
In compliance with the requirements of Law 15/2003, of December 18, Qualified protection of Personal Data (hereinafter, "LQDP"), and with the regulations that develop it, users of this website are informed that any personal data provided to Experiencia en Muntanya will become part of a file owned by Experiencia en Muntanya duly registered with the Data Protection Agency of the Principality of Andorra.This website is operated from the Principality of Andorra, and its terms of use are governed by the laws of the Principality of Andorra. The parties submit to the exclusive jurisdiction of the Andorran courts, which shall rule in accordance with the law in force in the Principality of Andorra.
3. Responsible for the processing of your personal data, representing the European Union, and data protection officer:
a) Data Controller:The controller is
Experiencia en Muntanya , the identification and contact details are detailed in section 1 of this privacy policy.b) Data Protection Officer:
Our data protection officer is Mr/ Toni Rodriguez,who can be contacted by phone number +376 350940 and email address experienciamuntanya@andorra.ad
4. Purposes of the processing, legal basis of the processing and period of storage of personal data:
Experiencia en Muntanya may process your personal data for the purposes described below:
a) Through the contact form that Experiencia en Muntanya makes available on this website so that you can make requests for information, inquiries or complaints, this entity will collect and process your personal data in order to be able to manage your request, as well as to carry out all the procedures and / or procedures necessary to carry out this request. The legal basis for this processing of personal data is the consent that you will have expressed in checking the box next to the phrase "I have read and accept the privacy policy" that appears on the form that Experiencia en Muntanya makes available on this website. The provision of your personal data through this form is therefore voluntary, although in case of not providing the personal data, it could not give way to your request, query or complaint. This consent may be revoked at any time, but such revocation would also make it impossible to continue processing your request, consultation or complaint.
Through the contact form that Experiencia en Muntanya makes available on this website so that you can make requests for information, inquiries or complaints, this entity will collect and process your personal data in order to be able to manage your request, as well as to carry out all the procedures and / or procedures necessary to carry out this request. The legal basis for this processing of personal data is the consent that you will have expressed in checking the box next to the phrase "I have read and accept the privacy policy" that appears on the form that Experiencia en Muntanya makes available on this website. The provision of your personal data through this form is therefore voluntary, although in case of not providing the personal data, it could not give way to your request, query or complaint. This consent may be revoked at any time, but such revocation would also make it impossible to continue processing your request, consultation or complaint.
b) Through the mechanisms that Experiencia en Muntanya makes available on this website for the booking and / or online sale of its products and / or services, this entity will collect and process your personal data in order to manage the booking procedures, purchase, shipping, delivery and payment related to the reservation and / or sale made. The legal basis for this processing of your personal data is the corresponding contract, through which you purchase the products and / or services. The provision of your personal data for this purpose is voluntary, although, if you do not provide the personal data, the corresponding product or service cannot be purchased through this website.
Experiencia en Muntanya will keep your personal data until the completion of the booking, purchase, shipping, delivery and payment procedures related to the reservation and / or sale made. Subsequently, personal data will be kept for as long as it takes to prescribe the legal responsibilities arising from the contract concluded, in accordance with the applicable legislation.
c) Through the section "Register" that Experiencia en Muntanya makes available on this website, you can register and therefore create a personal account which will prevent you from having to provide your personal data every time you make a reservation and / or sale and for you consult and manage your reservations and / or sales more easily. The legal basis for this processing of your personal data is the consent that you will have expressed in checking the box next to the phrase "I have read and accept the privacy policy" that appears in the section "Register 't " that Giraflors Your home florist makes available on this website.
Experiencia en Muntanya will keep your data during the provision of this service.
If your personal data is used for various purposes that require Experiencia en Muntanya to keep it for different periods, Experiencia en Muntanya will apply the longest retention period between them.
5. Other recipients, including service providers:
In the event that, in order to achieve the aforementioned purposes, it is necessary, your personal data may be transmitted to the following categories of recipients:d)
Muntanya Experience Service Providers who have to process your personal data in relation to the purpose in question, what you will perform in accordance with the instructions of this entity and in accordance with its privacy policy and any appropriate security and confidentiality measures established by Experiencia en Muntanya
e) Third Parties unrelated to Experience in Muntanya, if it identifies, in good faith, the need to carry out the communication in question by: (1) complying with any applicable law, regulation, legal process or governmental requirement with enforceability; (2) enforce the terms and conditions of the product and/or service purchased, including investigation of possible violations; and/or (3) detect, prevent or otherwise address fraud, security or technical problems;f) Competent public administrations, in the cases provided for in the Law and for the purposes defined therein(g) Financial entities through which the management of collections and payments is articulated.
6. Rights in relation to your personal data:
In compliance with the LCPD, and its development regulations, Experiencia en Muntanya informs you that in order to exercise your rights of access, rectification, deletion and opposition of your personal data, recognized in such regulations, you must send a written and signed communication to the email address info@giraflors.com, to which you must attach a copy of your passport or other national identity document. On the other hand, in accordance with the GDPR, if you are located in the European Union, you have the right to obtain confirmation as to whether
Experiencia en Muntanya is processing personal data concerning you, or not, to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. Under the conditions provided for in the GDPR, data subjects may also request the limitation of the processing of their personal data or its portability, in the case Experiencia en Muntanya will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their situation, data subjects may object to the processing of their personal data. If you have given consent for any specific purpose, you have the right to withdraw it at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal. In these cases
Experiencia en Muntanya will stop processing personal data or, where applicable, stop doing so for this particular purpose, except for compelling legitimate reasons, or the exercise or defense of possible claims. All rights mentioned may be exercised by sending a written and signed communication to the email address info@giraflors.com, to which you must attach a copy of your passport or other national identity document. In the event of any infringement of your rights, especially where you have not obtained satisfaction in your exercise, you can lodge a complaint with any supervisory authority at European Union level in the field of data protection. You can also learn more about your rights by contacting these agencies.
7. Security:
Experiencia en Muntanya guarantees that the processing that will carry out your personal data is subject to the strictest duty of confidentiality, and that the necessary measures, both technical and organizational, have been established to ensure the security of your personal data and prevent its alteration, misuse, loss, theft and treatment and / or unauthorized access.
8. Changes to the Privacy Policy:
This Privacy Policy is subject to any changes in accordance with applicable law at any time. In any case, any modification of this Privacy Policy will be duly notified to you so that you are informed of the changes that have occurred and, where appropriate, you can give your express consent to these changes.
Darrera actualització: 06/12/2023